We are open from 8am to 6.30pm Monday to Friday. Appointments are normally available during the hours listed below. Every weekday morning, we run an emergency telephone triage service for new onset acute problems.
In addition, we offer a number of early morning and late evening commuter slots from 7.30am until 8.15pm. A mixture of face to face & telephone early morning appointments are available on Wednesdays, Thursdays & Fridays and the evening slots are every Thursday. To see a doctor or nurse, please fill in the online form on our website or click on the link book on-line if you have no access to the internet or are having trouble with filling in the online form please give us a ring at the surgery or come into the surgery where one of the reception team will be happy to fill in this form on your behalf to book an appointment. Please note that due to the call volumes you may have to wait longer on the Telephone than previously so we ask that you fill in the online form whereby your request will get triaged as appropriate. We also offer online repeat prescription ordering for those patients taking regular medication, available by clicking here.
We run all our surgeries by an appointment only system. Appointments can be booked by filling in the online triage form on our website (see Home page for contact us online ) and can be booked up to 2 weeks in advance.
We try to make sure you see the doctor of your choice but if they are not available we may ask you to see another doctor.
Try not to save up all your problems for one appointment as our GP appointment slots are 10 minutes in line with the GP national standard appointment times. If you require a longer appointment please ask when booking.
If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10a.m. Home visits take up much more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.
Out of Hours Help
Find health help with NHS website and app
The NHS in Merton has a free website and app to help you find the right treatment, especially when you are not sure what to do or who to contact.
Whether you have a baby with a high temperature, a child who is being sick, a teenager who is feeling low or you have sprained your ankle and for many other health problems, the Health Help Now website and app can guide you to the service that will help you best.
Health Help Now lists common symptoms for people of all ages and helps you find the best place for treatment for them near you. It shows the nearest services, whether they are open or closed, and provides a map of their location and directions.
Health Help Now also offers reliable health advice and links to other useful websites. Available at www.healthhelpnow-nhs.net, it works on smartphones, tablets, and computers.
The Apple and Android versions feature a health wallet, where users can make notes about symptoms or questions they may need to ask a GP, keep a list of health appointments and contacts, and save their favourite Health Help Now pages to find them again in one click.
To find the downloadable apps, just search Health Help Now at the Apple Store and the Android Google Play Store.
Why not download Health Help Now to your device now so you have it to hand when you need it?
If you don’t have internet access, or if you need medical help fast but it isn’t a 999 emergency, dial 111.
