Complaints and compliments

We are very interested in your views of the service we are providing.

If there is something that we are doing well and you would like to tell us about it – or something that you think we could be doing better – speak to a receptionist or ask to see the Practice Manager.

If you would like to make a formal complaint, you can do this in writing or by speaking with the Practice Manager – in person, by telephone (020 8540 8461) or by email barbara.young2@nhs.net. Ask at reception for more information about how to make a complaint or to pick up a complaint form.

We want to provide the best possible service for all our patients. Please help us to do this.

All comments & complaints will be dealt with confidentially.