Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records and patient confidentiality
The practice is registered and complies with the 2018 GDPR Act. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in ... [continue] Access to medical records and patient confidentiality
Complaints and compliments
We are very interested in your views of the service we are providing. If there is something that we are doing well and you would like to tell us about ... [continue] Complaints and compliments
Covid-19
Your COVID Recovery As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind. ... [continue] Covid-19
GP Earnings Disclosure
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The mean earnings of all ... [continue] GP Earnings Disclosure
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. We principally cover SW20 but also cover parts of SW19, ... [continue] How to register
How you can help us
Please notify the reception staff of any change of name and/or address or new telephone number. Remember to cancel any appointments with the doctor or nurse if you are unable ... [continue] How you can help us
Named GP
All patients at The Grand Drive Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP
Patient rights and responsibilities
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
Practice policy – how we can help you
We aim to promote good health and encourage prevention of disease We offer facilities for ante-natal care, family planning, asthma, diabetic and heart clinics, advice and support for smokers trying ... [continue] Practice policy – how we can help you
Privacy policies (and cookies)
Privacy policies Please click the link below to read our full Privacy Notice: Privacy notice GDPR Oct 2023 Privacy Notice Revision Covid Dec 2022 Fair Processing Download the Grand Drive ... [continue] Privacy policies (and cookies)
Private patients
Under the terms of the general medical contract (GMS) we are not allowed to see any of our registered patients on a private basis. However, we occasionally see patients privately ... [continue] Private patients
Updating your details
If you change name, address or telephone number, please either let our receptionists know by calling or writing to us or you can send us the information electronically via the website. ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
Date published: 8 October 2014
Date last updated: 16 March 2021
